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This is where you can find answers to commonly asked questions. Simply Click on a question below to see an answer
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| 1). Can you fill my American prescription? |
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| 2). Is it legal to buy my prescriptions from Canada? |
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| 3). Do I get charged a shipping fee for every prescription? |
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| 4). Why is it cheaper for me to order a 90-day supply than a 30-day supply? |
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| 5). Do you sell every prescription product? |
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| 6). I am a new customer, how do I get Started? |
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| 7). Will you accept my insurance plan? |
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| 8). What payment methods do you accept? |
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| 9). What is your Return Policy? |
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| 10) Will you always ship grouped orders together? |
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| Q: Can you fill my American prescription? |
| A: Yes, if you follow the procedure under the section of How to Order on our web page. |
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| Q: Is it legal to get my prescriptions from Canada? |
A: This is good question because no one wants to break the law. Right now the largest purchaser of medications from Canada is the U.S.Government. The Veterans Administration specifically is the largest purchaser. There are many cities that are now buying medications from Canada to save money. While there has never been anyone arrested for buying medications from Canada it is not legal.
Everyday there are busloads of senior citizens crossing the border to buy the medication they need to stay alive. Several governors and attorney generals support the right to purchase medications at lower prices. In fact Demorcrat John Kerry is openly supporting this right as he campaigns for the Presidency.
The only backlash that we see is an customs will delay shipping. This happens les than 5 % of the time. The Pharamaceutical companies do not want you to save money. They pay a lot of money to high powered lobbyists to make sure that they can continue to charge exorbinant prices to American citizens.
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| Q: Do I get charged a shipping fee for every prescription? |
| A: You are charged one shipping fee per parcel, not per prescription. If all your prescriptions fit in one parcel you will be charged only one shipping fee. |
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| Q: Why is it cheaper for me to order a 90-day supply than a 30-day supply? |
| A: Each prescription contains a built-in dispensing fee that is the same for a 30-day supply and a 90-day supply, thus saving you money when you buy a 90-day quantity. |
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| Q: Do you sell every prescription product? |
| A: No we do not. We do not sell any habit forming or narcotic medications. Also, not all products that are available in the USA are available in Canada. |
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| Q: I am a new customer, how do I get started? |
| A: It is a 4-step process. |
 (1) Go to the How to Order page and click the “New Customer” link.
(2) Choose your order method and follow the instructions provided.
(3) Read and agree to the Customer Agreement and complete the Health Profile.
(4) Send us your American prescription by fax or mail.
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| Q: Will you accept my insurance plan? |
| A: We're sorry, but we currently do not accept insurance plans. However, check with your insurance company since many US insurance companies will reimburse you if you have a receipt. |
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| Q: What payment methods do you accept? |
| A: We currently accept VISA and MASTERCARD, and Checks. |
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| Q: What is your Return Policy? |
| A: The Pharmacist shall not accept the return for use or re-use of any portion of any drug or non-prescription medication (Alberta College of Pharmacists Standard 5.1 (m) Standards of Practice - The Pharmacist, Jan. 1, 1996). |
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| Q) Will you always ship grouped orders together? |
| A) Even though all attempts are made to ship your grouped orders together, we cannot guarantee this. In the event that your grouped orders cannot be shipped together, you may be charged a shipping fee for each separate package. |
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